Terms & Policy Change Log

This page documents material changes to our Terms of Service and Privacy Policy.

October 2026

Technical-failure refunds

A technical failure must be reported as soon as you notice it, and no later than 7 days after your event date (previously 30 days)
We try to fix a failure first; if we can't, we refund your plan
We decide whether a failure occurred from our service records. Venue internet, guest devices and host settings are not failures on our end, and an event whose guest photos were collected and delivered has used the Service as intended

Section 16 now points to the Refund & Cancellation Policy for technical failures, so both documents say the same thing

Album Credit validity, refund windows, and hosting-period clarifications

Added an Album Credits and Validity subsection describing that credits stay valid through a period based on your event date and purchase date, with specific dates shown in your dashboard (Section 16.1)
Clarified that content hosting runs from your event date rather than your purchase date (Section 13)

Cancelled-event cash refunds are available within 60 days of purchase; after that, you can still change your Event Date within your Album Credit validity period
Committed to a full refund for a verified technical failure on our end that prevents use at your event, when reported within 30 days of the event
Clarified that the included Test Album lets you try every feature without using Album Credits or affecting refund eligibility

Refer a Friend Program — terminology, disclosure, and clarifications

Renamed the referral section to “Refer a Friend Program” and defined “Friend” (Section 28)
Added a referral-disclosure requirement and honest-promotion rules for sharing your link (Section 28)
Added prohibited-distribution rules (no spam, deceptive promotion, or impersonation) (Section 28)
Added referral attribution rules and clarified eligibility, account-credit use, reward limits, closed-account forfeiture, and error correction (Section 28)
Clarified that valid account credit already issued survives a change to or discontinuation of the program (Section 28)
Added a tax-responsibility note, bulleted the qualifying conditions, and confirmed our records control attribution disputes (Section 28)
Clarified the limitation-of-liability figure for users who have not paid for the Service (Section 21)

Updated the Refer a Friend disclosure to reflect link-based referrals — we do not collect a Friend's email address from you (Section 1)

Comprehensive update — full legal framework

Added 18+ eligibility requirement (Section 2)
Expanded User Content license with detailed scope for technical delivery (Section 7)
Added explicit AI and machine learning disclosure (Section 8)
Added EventPix.photo Photo Storage Disclaimer (Section 9)
Added Third-Party Services and Links (Section 12)
Added Payments, Refunds, and Taxes (Section 13)
Added Electronic Communications (Section 14)
Added Copyright and DMCA Policy (Section 15)
Added Disclaimers of Warranties (Section 17)
Added detailed Limitation of Liability (Section 18)
Added Indemnification (Section 19)
Added Force Majeure clause (Section 20)
Added Florida governing law and Indian River County venue (Section 21)
Added Mandatory Arbitration and Class Action Waiver with 30-day opt-out (Section 22)
Added 1-year time limit to bring claims (Section 23)
Added legal contact and mailing address

Initial release

Questions about these changes? Contact us at legal@ourvowspace.com